Springfield, Missouri’s IT Support Experts
ACIS Computers unique managed IT services plans offer the best solution for organizations that need comprehensive IT support, that either don’t have the time, skill-set or simply just don’t want the burden of managing an IT person, or in some situations – an entire IT department.
We provide all of the technology tools that an organization needs to be successful, allowing a business owner or manager such as yourself to concentrate on running your business, and not your network.
What this means to you is that we can provide measurable and meaningful IT cost reductions, access to additional technical and subject-matter experts, a scalable and flexible IT service delivery model, system process and network performance assurance, enhanced network security, increased data protection and preservation and overall risk mitigation.
The real benefit of our proven approach is that for an affordable and predictable monthly fee, you can refocus your resources on the strategic growth of your business and ensure the protection of your sizable investments in technology, while we assume the responsibility of managing all of your information technology needs and requirements.
ACIS Computers has the latest in technology for your IT needs. We do not just do the job for you but we continue to innovate to make things better and at par with the latest technology the market has to offer. You do not ever have to worry that your Managed IT will become obsolete in the future.
The following is an example of the network support plan offerings typically performed.
|Service Description||Server Plan||Lite Plan||All-Inclusive Plan|
|Computer Services and Support|
|24/7 Network Monitoring and Alerts||•||Not Incl.||•|
|Help Desk Support (8am-6pm)||•||•||•|
|Remote Support (8am-6pm)||•||•||•|
|On-site Support (9am-5pm)||•||Not Incl.||•|
|Emergency After Hours Support (6pm-7am M-F, Sat/Sun/excluding Holidays)||Time & a Half||Time & a Half||Normal rate|
|Install Server hot fixes and service packs||•||Not Incl.||•|
|Event Log Monitoring||•||Not Incl.||•|
|Memory Utilization Monitoring||•||•||•|
|Drive Space Monitoring||•||•||•|
|Printer Setting Management||•||•||•|
|Tape Backup & Restore Testing||•||•||•|
|Antivirus Software Management||•||•||•|
|User Account Administration||•||•||•|
|File Sharing Permission Administration||•||•||•|
|VPN Management||•||Not Incl.||•|
|Vendor Management||Not Incl.||Not Incl.||•|
|Technology Planning||Not Incl.||Not Incl.||•|
We will custom tailor your ongoing computer services and network maintenance plan to meet your ongoing needs. With so many reasons to choose ACIS Computers why not give us a call and find out how we can save you time and money by offering you the right Managed Services at the right price. Because of these plans, you will have a predictable monthly cost for our services. There would be no inflated bills that would deplete your finances.
ACIS Computers is the only MSP – “Managed Service Provider” – to choose in Springfield, MO and Southwest Missouri for all of your critical computer and network services you have come to rely upon.
With our Managed Services solutions, we strive to eliminate IT issues before they cause expensive downtime, so you can continue to drive your business forward. Our dedicated staff loves seeing our clients succeed. Your success is our success, and as you grow, we grow.
When you choose us, you will have access to experts in the field available to provide you the best network services your company have long since needed.